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Maintenance Plans · Mohave & Yavapai County

The cheapest repair is the one you never needed.

Q: Does a plan cover repairs?

No a plan covers the maintenance visits, waives or discounts the diagnostic, and discounts repairs by 20% or 30% depending on the tier. We are straight about that rather than calling it a warranty.

Three Arizona maintenance plans — Silver, Gold, and Platinum. Scheduled visits, discounted or waived diagnostics, and a discount on anything we do fix.

(928) 565-6440

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Air-Exx technician cleaning a condenser coil packed with desert dust in Mohave County, Arizona — A condenser coil packed with desert dust. This is what maintenance prevents, and it is the single most common reason systems fail early here.

Plans: Silver, Gold, Platinum

2–4

Visits per year, depending on plan

20–30%

Discount on repairs and accessories

5.0 ★

159 Google reviews

Dust and hard water are what kill equipment here, and both are maintenance problems.

Almost nothing in this climate fails for a mysterious reason. A condenser coil packs with dust until the system cannot reject heat, so it runs hot and long and the compressor pays for it. A drain line clogs and water backs up. A capacitor that was reading weak in March quits at 112° in July, on a Saturday. Every one of those is visible on a maintenance visit months before it becomes a breakdown.

That is the whole argument for a plan: we catch the reading before it becomes an emergency, and you get priority when something does go wrong.

What a maintenance visit actually includes

Full system safety inspection. Electrical component testing — capacitors, contactors, and amp draw measured against spec rather than eyeballed. Refrigerant level check. Drain line flush. Thermostat calibration where the thermostat allows it. Airflow testing. Coil cleaning, indoor and outdoor. Flame sensor, burner ports, electrical cabinet, and filter rack cleaning on the heating side.

You get the readings, not just a sticker on the unit. If something is drifting out of spec we will show you the number and tell you how long you likely have.

What you get on every visit

Plans are for our Arizona service area — Mohave and Yavapai County. Call (928) 565-6440 for current pricing on the plan that fits your system, and we will tell you plainly which one is worth it for the equipment you actually have.

The three Arizona plans

Plan 1

Silver

Two visits a year — one before summer, one before winter. Diagnostic fee discounted. 20% off repairs and accessories.

Includes cleaning of coils, blower, flame sensor, burner ports, electrical cabinets, and the filter rack, free with the maintenance visit. If you provide the filter, we change it while we are there. Diagnostic fee is discounted on any service call during the plan year.

Plan 2

Gold

Everything in Silver, and we supply the filter and change it on both visits. 20% off repairs and accessories.

Two visits per year, summer and winter. Diagnostic fee discounted. Same cleaning scope as Silver: coils, blower, flame sensor, burner ports, electrical cabinets, and filter rack, free on maintenance. The difference is that you stop buying and remembering filters.

Plan 3

Platinum

Four visits a year, quarterly. No diagnostic fee — $0. Filters supplied and changed every three months. 30% off repairs and accessories.

Quarterly service is the right call for heavy dust exposure, older equipment you are trying to get a few more years out of, or a house where a breakdown is genuinely not an option. The waived diagnostic and the 30% repair discount are the two things that make it pay for itself fastest.

On every plan

Priority Scheduling

Plan members go to the front of the line when it is 112 degrees and everybody is calling at once.

In July the difference between today and Thursday is the whole value of the plan. Priority dispatch is included on all three tiers.

Commercial

Business Agreements

Scheduled service across one location or a portfolio, with written condition reports your owner will accept.

Rooftop units, walk-ins, and split systems on a documented schedule, plus capital-planning input on which units are near end of life. For a business where downtime costs more than the repair, this usually pays for itself the first time it prevents a shutdown.

Not a plan member?

One-Time Tune-Ups

You do not have to sign up for anything. A single cooling or heating tune-up is always available.

Same scope as a plan visit. If it turns out your system is in good shape, we will tell you that and you can decide whether a plan is worth it. We would rather you buy the right thing than the biggest thing.

Straight pricing, before we start

A residential diagnostic visit is $178 — that covers the $99 dispatch fee and the $79 diagnostic, and the diagnostic comes off your bill when you approve the repair. Commercial diagnostics are $155 with a one-hour minimum. You get the number before anyone opens a panel. We install Trane, quoted in three tiers side by side.

Questions we get asked

What do the plans cost?

Pricing depends on the plan and the equipment. Call (928) 565-6440 and we will quote it for your system rather than give you a number that turns out not to apply.

What is the difference between Silver, Gold, and Platinum?

Silver is two visits a year with a discounted diagnostic and 20% off repairs; you supply filters. Gold is the same but we supply and change the filters. Platinum is four visits a year, no diagnostic fee at all, filters supplied and changed quarterly, and 30% off repairs.

How often should equipment be serviced in this climate?

Twice a year for most homes: cooling before summer, heating before the first hard freeze. Quarterly if you are in heavy dust, running older equipment, or cannot afford downtime.

Does a plan cover repairs?

No — a plan covers the maintenance visits, waives or discounts the diagnostic, and discounts repairs by 20% or 30% depending on the tier. We are straight about that rather than calling it a warranty.

Do you offer plans for businesses?

Yes. Commercial maintenance agreements cover rooftop units, walk-in coolers, and split systems on a documented schedule, with priority dispatch and written condition reports.

Will maintenance really extend the life of my system?

In this climate, meaningfully. Dust on a condenser coil and sediment in a drain line are the two most common reasons equipment dies early here, and both are prevented rather than repaired.