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Furnace Repair · Licensed, Bonded & Insured · AZ ROC 350424

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Gas & propane furnace repair · Mohave & Yavapai County

Furnace Repair in Kingman, Prescott and Prescott Valley

Furnace clicking but not lighting, blowing cold air, or shutting off every few minutes? We test the startup sequence step by step, check it for carbon monoxide safety, and give you the repair price before any work starts.

(928) 565-6440

A live person answers 24 hours a day, Monday through Saturday. Call (928) 565-6440 or text (928) 227-8441.

Gas furnace burners firing, with the igniter and flame sensor at the burner ports
Burners firing during a furnace check. The igniter and flame sensor sit right at the burner ports, where most no-heat calls start.
Upfront

Price on the phone, before we roll a truck

24/6

Phones answered 24 hours, Mon to Sat

Gas & propane

Including manufactured home furnaces

5.0 ★

174 Google reviews

Cold season is here

Kingman sits at about 3,300 feet, and freezing nights are normal from late fall into early spring. Up the hill, Prescott and Prescott Valley sit above 5,000 feet, where winter brings snow on the roof and nights well below freezing. A furnace that sat idle from April to November gets asked to run hard overnight, and that first cold week is when worn igniters, dirty flame sensors and tired inducer motors give out.

This page is about gas and propane furnaces. If you heat with a heat pump or a mini-split, see heating repair, which covers every kind of heating system we work on.

Smell gas? Get everyone out of the house first. Do not flip light switches or start the car in the garage. From outside, call 911 or your gas or propane company. Once you are safe, call us.

Safety first, repair second

How a furnace starts, and where it fails

A modern gas furnace runs the same safety sequence every time the thermostat calls for heat. Knowing where in that sequence it stops tells us most of what is wrong:

  1. Inducer motor starts to pull combustion gases out through the vent. If it hums, squeals or never starts, nothing else happens.
  2. Pressure switch closes to prove the vent is clear. A blocked flue, a cracked hose, a clogged condensate trap on a high-efficiency furnace or a weak inducer keeps it open, and the furnace stops here.
  3. Igniter glows (or a spark igniter fires). A cracked hot surface igniter is one of the most common no-heat parts.
  4. Gas valve opens and the burners light.
  5. Flame sensor proves the flame. If it is dirty, the board does not see the flame and shuts the gas off after a few seconds. This is the classic "lights, then goes out" complaint.
  6. Blower starts and pushes warm air through the house. If the limit switch senses the furnace running too hot, usually from a clogged filter or a dirty blower, it shuts the burners off.

The control board usually flashes a code that points at the failing step, and we confirm it with a meter, and with a thermal camera when temperatures tell the story. Then you see what we found and get the repair price before any work starts.

Thermal imaging camera reading 110.1 degrees on a line during a diagnosis
Close-up of a furnace burner and heat exchanger inlet showing heat discoloration during an inspection

Furnace problems we fix

Most common

Lights, Then Shuts Off

Burners light for a few seconds and go out, over and over.

Usually a dirty or worn flame sensor, sometimes a poor ground or a weak flame. We clean or replace the sensor and check the flame signal with a meter so it does not come back.

No heat

Igniter & Gas Valve

Furnace clicks and tries, but the burners never light.

Cracked hot surface igniters, spark igniters, gas valves and gas supply problems, plus pilot and thermocouple work on older furnaces.

Noisy

Inducer Motors

Humming, squealing or rattling at startup, then nothing.

Worn inducer bearings and failed inducer motors, plus the pressure switch and hoses that go with them.

Safety trips

Pressure & Limit Switches

The furnace locks out, or runs a few minutes and stops.

A switch that keeps tripping is a symptom. We find the blocked vent, clogged trap, dirty blower or airflow problem behind it instead of bypassing a safety.

On and off

Short Cycling

Heat comes on, shuts off a few minutes later, and repeats.

Overheating from a clogged filter or dirty blower, a weak flame sensor, a badly placed thermostat or an oversized furnace. Each has a different fix.

Cold air

Blowers & Boards

The fan runs but the air is cold, or the fan never stops.

Control boards, blower motors and capacitors, and thermostat wiring. Cold air from the vents can also mean the burners shut down on a safety and the fan kept running.

Safety

Heat Exchangers & CO

Headaches in the house, a CO alarm, or soot around the furnace.

We inspect the heat exchanger and venting and test for carbon monoxide. A cracked heat exchanger is a safety problem, and we will tell you plainly if a furnace is not safe to run.

Common here

Manufactured Home Furnaces

Downflow furnaces in a closet, with ducts under the floor.

Repair and replacement with furnaces listed for manufactured homes, plus the crossover and belly ducts underneath. Common in Golden Valley, Kingman and Bullhead City.

Close-up of gas furnace burner tubes on the manifold during a cleaning and inspection
Technician holding a furnace flame sensor removed for cleaning

That burning smell on the first cold night

The first time the heat runs each fall, most furnaces give off a dusty burning smell for a few minutes. That is normal: dust that settled on the burners and heat exchanger over the summer is burning off. Open a window and it should fade within the hour. A smell that hangs on, an electrical or melting-plastic smell, or smoke is a reason to shut the furnace off and call us. A rotten-egg smell means gas: get out first, then call. More in furnace burning smell in Prescott: what is normal.

Gas, propane and altitude

Furnaces are built to burn right at sea level. At Kingman's elevation, and even more so in Prescott, Prescott Valley, Chino Valley and Seligman, there is less oxygen in the air, and a furnace that has not been set up for altitude can burn rich, soot up and make more carbon monoxide. We check the gas pressure and orifices against the manufacturer's altitude derate on every furnace we work on. Propane furnaces need their own orifices and settings, and we check those too, which matters in Golden Valley, Chino Valley and the rural parts of both counties where propane is common.

Manufactured home furnaces

Manufactured homes use their own kind of furnace: a downflow unit, usually in a hallway closet, that pushes heat down into ducts under the floor and pulls combustion air from outside rather than from the house. They are built and listed for manufactured housing, and a replacement has to be one too. We work on them all the time in Golden Valley, Kingman and the river towns, along with the crossover and belly ducts underneath that are often the real reason a back bedroom stays cold.

Manufactured home downflow gas furnace opened up for repair, showing the blower, control module and flue
A manufactured-home downflow furnace with the door off: blower on top, control module below, flue on the right.

Furnace repair in Kingman

Kingman homes heat with a mix of gas furnaces, propane furnaces, heat pumps and package units, and plenty of attic furnaces that only get looked at when they quit. Cold mornings and windy, dusty springs mean dirty flame sensors, clogged filters and limit switch trips are the calls we see most. See HVAC service in Kingman, and read winter thermostat settings for Kingman to keep the bill down once it is running.

Furnace repair in Prescott and Prescott Valley

In Prescott and Prescott Valley the furnace is the main event from fall through spring. Longer run times mean more wear on inducers, igniters and blowers, and older homes in Prescott often have furnaces that have been running for decades. We give you an honest arrival window for the Prescott side of Yavapai County. See Prescott and Prescott Valley.

Stay off the no-heat list

Most winter breakdowns start as something a fall check would have caught: a flame sensor getting dirty, an igniter starting to crack, a blower wheel caked with dust. Our seasonal tune-up is $69 (normally $79) through December 31, 2026, and it covers the burners, flame sensor, igniter, safeties, venting and a heat exchanger inspection. If you would rather have it handled twice a year, our maintenance plans cover a fall heat check and a spring cooling check with a written condition report each time. Here is what a fall furnace tune-up covers.

Before and after furnace burner cleaning by Air-Exx
Burners that are actually pulled and cleaned, not just looked at. Rust and scale on the left, the same burner cleaned on the right.

When replacement makes sense

Most furnace calls end in a repair. But if your furnace is past about 15 to 20 years, has a cracked heat exchanger, or has needed a repair every winter, we will price a replacement next to the repair so you can compare both. Replacements are Trane furnaces, and we are a Trane Comfort Specialist, sized on a Manual J load calculation with three options side by side. Financing is available on approved credit. See furnace and heat pump replacement.

Trane gas furnace in an attic with its gas piping and flue connection
Attic furnace with the evaporator coil, refrigerant lines, condensate piping and ductwork

What customers say

★★★★★
I have had a great experience with Air-Exx Heating Cooling and Ventilation with the repair of my furnace, they were required to order parts and went to great extreme to get them installed. I will highly recommend this company to anyone in need of their type of repairs.
Walter F. · Google
★★★★★
This is a Veteran Owned company that takes very good care of their clients. Mike was thorough inspecting our furnace and ducting. He had before and after pictures of his work to show us what was done. He answered ALL of our questions and gave us peace of mind.
Edgar B. · Google

Furnace repair questions we get asked

My furnace clicks and tries to light, then shuts off. What is wrong?
If the burners light for a few seconds and then go out, the most common cause is a dirty flame sensor that cannot prove the flame, so the control board shuts the gas off for safety. If it never lights at all, look at the igniter, the gas supply, or a pressure switch that never closed. We test each step of the startup sequence to find which one is failing.
Is a burning smell normal when I first turn the heat on?
A dusty burning smell for the first few minutes after the furnace sits all summer is normal. That is dust burning off the heat exchanger and burners. A smell that lasts more than an hour, an electrical or melting-plastic smell, or a rotten-egg smell is not normal. For a rotten-egg (gas) smell, get everyone out, do not flip switches, and call 911 or your gas or propane company from outside. Read more in furnace burning smell: what is normal.
Why does my furnace turn on and off every few minutes?
That is short cycling. The usual causes are a high limit switch tripping because the furnace is overheating (a clogged filter, a dirty blower wheel or closed-off vents), a flame sensor dropping out, a thermostat in a bad spot, or a furnace that is oversized for the house. Short cycling wears parts out fast, so it is worth a diagnosis rather than a reset.
How do I know if my furnace is a carbon monoxide risk?
You cannot see or smell carbon monoxide, so every home with a gas or propane furnace should have working CO alarms on each level and near the bedrooms. If an alarm sounds, or people in the house get headaches, nausea or dizziness that ease when they step outside, get everyone out and call 911. On every furnace repair we inspect the heat exchanger and the venting, because a crack or a blocked flue is a safety problem, not a comfort problem.
Do you repair propane furnaces?
Yes. Propane furnaces are common in Golden Valley, Chino Valley and the rural parts of both counties. If you ran out of propane, your supplier will usually need to check the system before it is relit, and the furnace may need its ignition reset after that. We also check that propane furnaces are set up with the right orifices and the altitude derate.
Do you work on manufactured home furnaces?
Yes, often. Manufactured homes use downflow furnaces built and listed for manufactured housing, usually in a closet with ducts under the floor. When one needs replacing, it has to be replaced with a furnace approved for manufactured homes, and we make sure that is what goes in.
What does a furnace repair visit cost?
You get the service call price on the phone, before anyone heads your way. The diagnostic is credited toward the repair when you approve it, and you get the repair price before any work starts.
Repair or replace my furnace?
If the furnace is past about 15 to 20 years, has a cracked heat exchanger, or has needed a repair every winter, we will price a replacement next to the repair so you can compare both. Replacements are Trane equipment sized on a load calculation. If the repair is the better money, we will say so.
Do you come out at night when the heat goes out?
Phones are answered 24 hours a day, Monday through Saturday. Closed Sunday. A real person answers, never a recording, and gets our on-call technician moving. For Prescott and the outlying towns we give you an honest arrival window rather than a promise we cannot keep.

Where we repair furnaces

No heat? Call before the house gets cold.

Phones answered 24 hours a day, Monday through Saturday. Office hours: 7 AM to 3 PM, Monday through Friday. Closed Sunday. A real person answers (never a recording) and gets our on-call technician moving. Prefer to text? (928) 227-8441.

(928) 565-6440 Book a Furnace Repair