Request Service · Mohave & Yavapai County
Book it yourself, or call and talk to a person. Both work.
Pick your own slot in our live scheduler, or call (928) 565-6440 and a real person answers 24 hours a day, Monday through Saturday.
(928) 565-6440
Three ways to get on the schedule.
Book online. The scheduler is live. You see real openings and pick one. No phone tag, no waiting for a callback to find out we are booked through Thursday.
Call (928) 565-6440. A real person answers 24 hours a day, Monday through Saturday. During office hours (7 AM to 3 PM, Monday through Friday) that is our live receptionist. Outside office hours it is our after-hours representatives (real people, never a recording), who dispatch our on-call technician.
Text (928) 227-8441. If typing is easier, send the city and what the system is doing.
We are closed Sunday. Genuinely closed, not reduced hours, not emergency-only. We would rather tell you that than have you wait on a call that is not coming.
Our hours, honestlyWhat to have ready
It makes the visit faster and the quote more accurate. The city and address. What the system is actually doing, not cooling, not heating, making a noise, water on the floor, tripping a breaker. Roughly how old the system is, if you know. Whether it is a house, manufactured home, or commercial building. And whether anything has been worked on recently.
Prefer full contact details, our address, and a map? The contact page has all of it.
What happens after you book
You Get a Real Window
Not “sometime Tuesday.” A window we actually intend to hit, and a call if anything changes.
If we cannot make the window we tell you before it passes, not after. That is the whole difference between a company you use twice and one you use for fifteen years.
The Number Before We Start
You get the service call price on the phone, before anyone heads your way.
The diagnostic is credited toward the repair when you approve it. Commercial calls are quoted the same way. Nothing gets opened up before you have heard the price.
We Diagnose and Show You
You see the reading. Superheat, subcooling, static pressure, amp draw, whatever the relevant measurement is.
A quote you cannot check is a quote you should not accept, from us or from anybody. If we say a part is failing, we show you the number that says so.
You Decide
Repair or replace, with both numbers in front of you and no pressure either direction.
Plenty of our work is a small repair on a system somebody else said to replace. When replacement genuinely is the better money, we quote three tiers side by side.
After-Hours Calls
Phones answered 24 hours a day, Monday through Saturday. Outside office hours, after-hours representatives pick up and move our on-call tech.
After-hours and weekend emergency calls carry an emergency rate, and the technician tells you what it is on the phone before we dispatch. You will never learn that number from the invoice.
Business & Property Managers
Priority dispatch, documentation your owner will accept, and maintenance agreements for buildings that cannot afford downtime.
Certificates of insurance, written condition reports with photos, and one number for a portfolio of addresses. Call and ask for the commercial side.
Upfront pricing, before we start
You get the service call price on the phone, before anyone heads your way. Once we have found the problem, you get the repair price before any work starts, and the diagnostic is credited toward the repair when you approve it. Commercial calls are quoted the same way. We install Trane, quoted in three tiers side by side.
Questions we get asked
How fast can you get here?
Are your phones really answered 24 hours?
What does a service call cost?
Do you charge extra after hours?
Can I text instead of calling?
Do you take card?
Where we work
Get on the schedule.
Book your own slot, or call and talk to a person. Phones answered 24 hours a day, Monday through Saturday. Closed Sunday.